Frequently Asked Questions
- What time is check in and check out?
Check in: 14h00 // check out 12h00
- Can I leave the room late?
Yes, until 13h without extra charge, after 13h, one extra night will be charged. You must ask the hotel when you make your booking and wait their approval. It depends on the availability of the hotel.
- Can I choose the type of bed in my room?
(Large bed – two beds)
Yes, please request it when you make the reservation, or according to the availability on the day of arrival.
- Do the rooms have a balcony or terrace?
Can I reserve one?
No
- Are there non-smoking rooms? Yes.
- How many storeys does the building have?
Is there a lift?
5 floors, there is a lift.
- Is there air conditioning in the rooms?
There is air conditioning in the rooms. It works during spring and summer.
- Is your hotel adapted for the handicapped?
No.
- Can you keep my luggage when I leave the room? Yes.
- Is there a safe place to park my car?
How much does it cost?
Public Parking near the hotel
- Does the hotel have an Internet or e-mail terminal for guests?Yes, in the freestone living room.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, WIFI (extra charge)
- Do you have a quiet, romantic room?
How can I reserve it?
No
- What languages are spoken in Reception?
French, English, German, Arab
- Where may I rent a car?
To rent a car, just ask at the reception desk, we will help you find one.
- How far away is the Eiffel Tower?
30 minutes by metro
- We are coming with 1 (or more) child, can we add an extra bed in a double room? What are the other options?
Yes, we agree to add an additional bed in the double rooms for the children less than 12 years, without extra charge. For 2 children, it is necessary to take a second room
- What is the nearest metro station and how long does it take to join it?
Metro Jussieu (line 7 and 10), 1-minute walk.
- How much does a taxi from the airport cost?Orly: 30-40 € // CDG: 60 €
- How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.